KTK Lovely Creations - No Refund Policy
Thank you for shopping with KTK Lovely Creations. We appreciate your business and take pride in offering unique, handcrafted, and customized products made with care and attention to detail. Please review our No Refund Policy below before placing your order.
No Refunds
All sales are final. We do not offer refunds, returns, or exchanges for any products purchased through our online store.
Custom Orders
Many of our items are custom-made to order, which means they are created specifically for you. Because of this, we cannot accept cancellations or offer refunds once an order has been placed.
Damaged or Defective Items
While we do not offer refunds, we want you to be satisfied with your order. If your item arrives damaged or defective, please contact us within 3 business days of delivery at [your email address] with:
- Your order number
- A clear photo of the damaged item
- A description of the issue
We will review the issue and, at our discretion, may offer a replacement if appropriate.
Shipping Issues
KTK Lovely Creations is not responsible for shipping delays, lost packages, or items marked as delivered by the carrier. Please contact the shipping provider directly for delivery issues.
Agreement
By placing an order with KTK Lovely Creations, you agree to this No Refund Policy in full.
If you have any questions, please contact us at:
🌐 www.ktklovelycreations.bigcartel.com